1. How do I contact Tuned By Nishan?
2. I would like to speak with you on the phone, why don't you have a phone number I can call?
3. I am a new customer and have sent you an e-mail inquiry regarding tuning my vehicle, how long can I expect before getting a response to set up an E-Tune or Dyno Tune?
4. I want my car custom tuned to have crackles, burbles, pops & bangs. Will you tune my car so that it can pop & bang every time I let off the throttle?
1. How do I contact Tuned By Nishan?
E-Mail is the BEST method of contact. If you have questions or inquiries about your vehicle's setup & horsepower goals you may contact Nishan directly by sending an e-mail to tunedbynishan@gmail.com. E-Mails are typically read and checked Wednesday to Friday. Nishan does not conduct tuning work Mondays & Tuesdays. Please allow up 2-3 WEEKS response time for NEW e-mail inquiries or questions to allow time for Nishan to review your e-mail in-depth and provide detailed feedback. Your patience is greatly appreciated.
2. I would like to speak with you on the phone, why don't you have a phone number I can call?
Nishan spends 90% of the work day providing remote tuning support for hundreds of remote tune customers, scheduling dyno tunes, responding to new customer inquiries, and performing dyno tuning itself. Being a well sought after calibrator, there is simply no time to be on the phone and Tuned By Nishan is a one-man-show. This is why E-Mail is the best method of contact as e-mails can be answered and reviewed in the order as they are received with detailed feedback. I understand that e-mails aren't for everyone, but it is the best way for Nishan to stay organized. Provide as much detailed information as possible in your e-mail to aid in the most detailed feedback and I will be happy to help.
3. I am a new customer and have sent you an e-mail inquiry regarding tuning my vehicle, how long can I expect before getting a response to set up an E-Tune or Dyno Tune?
Please allow up 2-3 WEEKS response time for NEW tune requests or questions to allow time for Nishan to review your e-mail in-depth and provide detailed feedback after he has addressed his current tune client's e-mails first. In most cases response time for NEW tune inquiries is quicker than 2 weeks but please allow sufficient time for a detailed response to your inquiry or questions. Nishan is the only person who answers e-mails and gets about a hundred per day between supporting remote tune customers currently in the tuning process, scheduling dyno tune appointments, and answering questions for newly interested customers. It takes time for Nishan to get to each e-mail one-by-one and there is only so much time in a day which is why your patience is greatly appreciated! It is recommend that you provide AS MUCH detailed information as possible in your initial e-mail to aid in the most detailed feedback and response.
4. I want my car custom tuned to have crackles, burbles, pops & bangs. Will you tune my car so that it can pop & bang every time I let off the throttle?
Nishan does not tune for crackles, burbles, pops, bangs, etc. The method to achieve this effect aggressively retards ignition timing and leaves un-burnt fuel that was supposed to ignite inside the cylinder to ignite as it comes out of the exhaust valve and into in the exhaust and unnecessarily heats up exhaust components such as the exhaust valves themselves, exhaust valve seats, exhaust valve guides, the turbocharger turbine itself, and even damage/overheat primary o2 sensors. Extended use of this will eventually warp exhaust valves and cause low compression or cylinder leakage. I'd be doing a disservice to the customer by providing that and I refuse to do it for that reason because it goes against every proper textbook tuning practice. The idea behind crackles, pops, bangs, etc. became a thing when certain tuning companies began showing it off it as click-bait method of advertising to get people excited about purchasing their tunes over the competition. If you are looking for a custom "pop & bang" tune, you came to the wrong place. I focus on best performance, drive-ability, and reliability; the aspects of engine tuning that really matter.
~More FAQ's Coming Soon~