High Performance Tuning for Mazdaspeed, Ford, & GM Vehicles
1. How do I contact Tuned By Nishan?
E-Mail is the BEST method of contact. Please send an e-mail to firstname.lastname@example.org. Nishan spends 90% of the work day (Monday-Friday) answering e-mails where he provides support for remote tune customers, dyno tune scheduling, and answering new customer inquiries/questions. Please allow up 2-3 WEEKS response time for NEW tune requests or questions to allow time for Nishan to review your e-mail in-depth and provide detailed feedback after he has addressed his current tune client's e-mails. In most cases response time for NEW tune inquiries is faster but please allow time for a detailed response to your inquiry. Your patience is greatly appreciated.
2. I would like to speak with you on the phone, why don't you have a phone number I can call?
Nishan spends 90% of the work day providing remote tuning support for hundreds of remote tune customers, scheduling dyno tunes, responding to new customer inquiries, and performing dyno tuning itself. Being a well sought after calibrator, there is simply no time to be on the phone and Tuned By Nishan is a one-man-show. This is why E-Mail is the best method of contact as e-mails can be answered and reviewed in the order as they are received with detailed feedback. I understand that e-mails aren't for everyone, but it is the best way for Nishan to stay organized. Provide as much detailed information as possible in your e-mail to aid in the most detailed feedback and I will be happy to help.
3. I am a new customer and have sent you an e-mail inquiry regarding tuning my vehicle, how long can I expect before getting a response to set up an E-Tune or Dyno Tune?
Please allow up 2-3 WEEKS response time for NEW tune requests or questions to allow time for Nishan to review your e-mail in-depth and provide detailed feedback after he has addressed his current tune client's e-mails first. In most cases response time for NEW tune inquiries is quicker than 2 weeks but please allow sufficient time for a detailed response to your inquiry or questions. Nishan is the only person who answers e-mails and gets about a hundred per day between supporting remote tune customers currently in the tuning process, scheduling dyno tune appointments, and answering questions for newly interested customers. It takes time for Nishan to get to each e-mail one-by-one and there is only so much time in a day which is why your patience is greatly appreciated! It is recommend that you provide AS MUCH detailed information as possible in your initial e-mail to aid in the most detailed feedback and response.
~More FAQ's Coming Soon~